Our policies are intended to help make your B Well Holistic Studio experience great, and ensure the maximum number of yogis get to attend our most popular classes.

We encourage you to sign up for classes at our website online at www.bwellholitsticstudio.ca or with via our unique studio page on the Momoyoga app so you can be assured of a spot in class. New classes are added regularly.

Remember with this new system, you can continue to sign up for classes throughout the entire month. You can sign up for a class the day before if there is a spot available (there is a limit of 6 spots per class).

DISCOUNTS

  • Students (age 14-17) and Seniors (65+) receive 15% off class passes upon request.
  • Military members receive a 15% discount off class passes upon request.
  • Discounted class passes must be purchased in person and with valid ID.
  • Discounts may only be applied to class passes, not events or workshops.

PRICING

  • Pricing does not include HST, unless otherwise specified.
  • Pricing on MOMOYOGA© includes HST. The class pass price plus the separate HST price will be displayed on the invoice screen.

REFUNDS

  • Class passes are non-refundable.
  • Class passes are non-transferable.
  • Class passes cannot be cashed out to an account.
  • Unused classes do not accrue.
  • If necessary, events may be refunded up to 48hrs in advance. Alternatively, you may arrange for an alternate person to take your place. Please email us with the alternate person’s name and email address so that we can reassign the event pass to the alternate yogi.
  • An event cannot be refunded after it has started.
  • Retail products are a final sale.

MEDICAL EXEMPTIONS

  • Medical exceptions can be made on a one-to-one basis.
  • If you are unable to use your purchase due to medical or other reasons please contact us at email us.

MINIMUM AGE OF PARTICIPATION

  • All participants must be over 16 unless the class is designated as family or for teens and children.
  • For those under 16 who would like to accompany a parent to class, please email us at email us to get approval.

WAIT LIST

  • If you try to sign up for a class and it is already full, add your name to the waitlist and you’ll be notified if a spot becomes available.
  • Wait list spots are treated like a regular booking – cancel your wait list spot if you can no longer attend.

CANCELLATIONS

  • If you are already signed up for a class and can no longer attend, please cancel immediately via the website or via our unique studio page on the Momoyoga app.
  • No voicemail or email cancellations please.
  • If you do not cancel your spot and are a no-show or late cancellation (within 8 hours of class), a class pass will be deducted from your yogi account.

 CLASS PASS EXPIRY

  • Class passes automatically expire in 12 months from date of purchase. No carry over allowed.

SHARING OF CLASS PASSES

  • Only the class passholder may use class passes. ”Sharing” of class passes is prohibited.
  • Exception: Children under 14 may use a parent class pass for supervised children’s yoga classes only.

WAIVER FOR CHILDREN & ADULTS

  • For children 14 years and younger, a parent must fill out a waiver on their behalf prior to the start of class or event.
  • All new students must fill out a waiver prior to the start of class.
  • The waiver is found on our website under “waiver”.

COVID-19 CLOSURE

  • In any event that we experience a COVID-19 related closure, all class passes will be out on hold until we can safely re open.
  • For more detailed information on our COVID-19 regulations, please see our COVID-19 page here.

If you have any questions about our policies, please don’t hesitate to email us and we will get back to you as soon as possible.

Rev. 15 Sept 2021 @12:18pm